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After noticing some pipes leaking in our kitchen, we decided that a plumber was needed. A friend recommended Drain City, so we decided to give them a call. They arrived quickly and got straight to work fixing the problem. The man was friendly, helpful and happy to answer any questions we had (no matter how silly they might have seemed).
For days, we’ve noticed a foul smell coming from outside and a gurgling sound coming from one of the drains. Whenever it would rain, the area around it would flood slightly and take ages to drain. We tried buying drain unblockers, but none seemed effective. Eventually, we turned to Drain City and were left wondering why we didn’t do this sooner.
The Engineer was very polite and professional listening to my requirements and suggesting option(s) to meet them. I didn't need to have as much work undertaken as first thought. Totally transparent on costs before I committed to the Job and work was undertaken same day. Very stress free experience. Thank you. The customer service and work undertaken are first class.
I had a blocked toilet, and a very nice gentleman was out within 30 minutes to sort. Couldn't have been happier with the service.
Mr Graham 2020
Wonderful Service, fast response time. We have now used Drain City 4 times and have never had an issue. The customer service desk is friendly and efficient. The service team are friendly and reliable.Thank you.